No, you do not need a Doctor/GP’s referral. We can submit relevant ACC injuries for you. If you have seen another health provider, we can transfer and use your same ACC claim. However, if it is a gradual injury from work then you should see your doctor first for it to be covered under ACC.

Please fill out the consent form that will be emailed to you after booking. Paper copies are also available at the clinic if you prefer. Try to arrive 5 minutes early, and there will be seats in the waiting room. If you already have an ACC number from a hospital/doctor or have had any scans/imaging, please bring them along.

Whatever you prefer. However, for ease of assessment, it helps for a knee injury to wear or bring shorts, and for a shoulder, a loose-fitting t-shirt/singlet/non-sports bra.

The physio will ask some questions and explore your medical history and current condition. They will then perform a physical assessment to diagnose your issue and discuss a treatment plan with you.